> Customer reviews

Customer reviews about Passion Radio

Summary
positive

98.9%

(279 reviews)

Average rating: 4.95/5

neutral

0.7%

(2 reviews)

Number of reviews: 282

negative

0.4%

(1 reviews)

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Awesome customer experience
rating
Easy shop to navigate with great service for international customers. Awesome processing time speedy delivery. Passion- Radio are great to deal with and offer regular updates on the status of your order. Will most definitely be be back to order more products. Keep up the great work guys! Merci
very gooe
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there was a little issue with the BT headset, which was solved very quick and satisfactory.
Chapeau!!!
Shipping
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We ship goods in the EU for €6.75 so I don't know why it should be so expensive.
seriously long delivery time
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I ordered a small cable set for my Digirig. It took over a week to get delivered in an envelope via GLS-express to Belgium. One, the P&P price was to high. Two, when mailing such a small envelope it would be faster via post and even cheaper. Hopefully this can be changed in the future...

Answer:

Hello,

Thank you for your message and your order.

We are sincerely sorry for the delay in delivery that you have encountered. Unfortunately, this delay is beyond our control and is due to the hazards of the carriers.

With regard to shipping costs and choice of carrier, we leave our customers free to select the option that suits them best when placing their order, depending on the delivery times and rates offered at the time.

Finally, for ecological reasons, we have actually chosen to ship this type of small product in an envelope rather than a cardboard parcel, in order to limit the environmental impact of packaging.

Nevertheless, we understand your comments and will take them into account as we continue to improve our service


Passion Radio

Good Service
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Very good order handling, and they keep you up to date with emails about processing the order, shipping, delivery etc.
Great shop!
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Promp delivery, thank you!
Prompt and efficient service
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Quick dispatch and delivery, thanks very much for your good service.
PR
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Good response.
Charged for fast delivery, but received it 5-6 days later
hamradio
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best seller
Will use again
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Blah
Vendeur et expédition
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Je recommande le Vendeur, professionnalisme total. La protection d'expédition pourrait être un peu plus solide, pas l'enveloppe à bulles habituelle. L'expédition a pris un certain temps, mais est arrivée intacte. Pour mon pays ou pour moi l'expédition avec sélection du point de collecte ne fonctionne pas, cette option n'affichait pas de cartes.
Ok
rating
Very fast delivery, well packed item
Fast
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Fast delivery, not expensive
Good service.
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Fast delivery to the West Balkan (several days). Product as described and in good package.
Missing belt clip
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The batterry seems OK, but the promised belt clip was missing.
Great seller
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Fast shipping, well packed, totally recommend this seller. Thanks.
Diamond SX-200 HF & VHF 200W SWR and power meter
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Good morning
Our cooperation was excellent, the product arrived in my hands very quickly, in very good packaging.
I will definitely visit your store in the future, and I will recommend it to others.
Thank you very much.
Item arrived damaged, broken radials knob
rating

Still no feedback after claim

Answer:

Hello,

We apologize for receiving a damaged item.

Your message was sent to us on a Friday afternoon, when our premises were closed over the weekend. We received your message on Monday and replied to you and dispatched the replacement part the same day.

We took immediate action as soon as we were back in business.

Thank you for your understanding.


Best regards,


Passion Radio

Bullseye
rating
excellent shop,good contact and very fast shipping
QO-100 / Es'Hail 2 hamradio satellite sticker...
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Zuverlässiger Händler! Artikel so wie beschrieben! Zügiger Versand!
Gerne wieder.
Showing 1 - 20 of 282 items

Delivery Europe & Overseas

Stock and shipped from France

Product return

14 days to return, 2 warranty

Email support

Response within 24h to 72h

Secure payment

SSL, VISA, Mastercard, Paypal

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