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INFO Delivery and restocking

Publié le : 2021-09-09 13:57:40
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Updated September 9, 2021.

Delivery time for out of stock material

For several months now, our suppliers and manufacturers have been informing us of increasingly long delivery times for our orders of out-of-stock equipment.

If you have placed an order for an out of stock material, we currently have delays of 3 to 4 weeks on average with our suppliers.

There are several reasons for the longer lead times:

1 - The increase of the demand at the world level
2 - The shortage of electronic components (such as microprocessors in SDRs) and raw materials (such as plastic for cables)
3 - Reduction in the number of aircraft available for FRET
4 - Closure of a factory, a subcontractor or a carrier's platform following a quarantine due to COVID

Depending on the brand and manufacturer, the delays can be more or less important:

From 1 to 2 months: For Messi & Paoloni cables and Yaesu equipment
From 2 to 3 months : For SDR equipment, especially ETTUS
3 to 6 months: For Diamond and COMET antennas

If we have the indicated material in stock on our site and in sufficient quantity for the order, we can ship according to our regular delivery times.

Current delivery times in Europe & Switzerland

Delivengo services and local partners of Delivengo may encounter local delays of 2 to 4 weeks.

The delivery time for Colissimo Europe/Switzerland is currently 7 to 15 working days (excluding weekdays), on material in stock and from the date of order.

For fast shipping in Switzerland and Europe within 2 to 4 days, we recommend choosing Chronopost, DHL, Fedex or UPS when available. A delay of 1 to 3 days is still possible locally with an EXPRESS carrier.

Delivery time currently in Overseas

For shipments in Overseas, outside of Europe, the Delivengo and Colissimo services of "La Poste" are still impacted by the crisis, the delivery time for Colissimo Overseas can range from 15 to 30 days. There may also be locally more important delays depending on the territory for customs clearance that can add 5 to 15 days to the previous period.

For a fast delivery in Overseas France in 3 to 5 working days (excluding weekends), we recommend choosing an EXPRESS carrier such as DHL EXPRESS, Fedex EXPRESS, UPS EXPRESS, whose services operate more quickly, except in the case of a local crisis. A delay of 1 to 3 additional days is still possible locally with an EXPRESS carrier.

Also please note, that Fedex ECO and DHL ECO, are not EXPRESS carrier, time delivery will be 5 to 10 days currently.

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